HomeStrategyCircuit City Trusted the Spreadsheet. Best Buy Trusted the People. Only 1... Strategy Circuit City Trusted the Spreadsheet. Best Buy Trusted the People. Only 1 Survived Strategy July 28, 2026 0 45 FacebookXPinterestWhatsApp Companies racing to replace people with AI may be repeating the same mistake that destroyed Circuit City. Former Best Buy CEO Hubert Joly explains why. FacebookXPinterestWhatsApp Cody Previous articleDavid Burstyn’s Winston pays $18M for waterfront Bay Harbor Islands lotNext articleI Dropped Out of College at 19 to Build a $3 Billion Business Helping Independent Brands Compete With Amazon Prime RELATED ARTICLES Strategy Stripe’s $7 Billion Acquisition Reveals the AI Opportunity Hiding in Plain Sight Strategy Most Real Estate Teams Are Building Businesses That Can’t Survive Without Them. Don’t Make the Same Mistake. Strategy I Shut My Company Down for 2 Weeks Every Year. It’s Helping Fix a Broken Industry — And Proving Skeptics Wrong. Strategy Disneyland as you know it is changing in a big way Must Read African defense tech startup Terra Industries raises $52M Tech Meta faces mammoth fine in landmark social media trial Tech Cursor launches Origin code hosting service to compete with GitHub Tech Who’s winning AI search in Fintech? Leaders pulling ahead across five categories Finance Stripe’s $7 Billion Acquisition Reveals the AI Opportunity Hiding in Plain Sight Strategy