HomeStrategyCircuit City Trusted the Spreadsheet. Best Buy Trusted the People. Only 1... Strategy Circuit City Trusted the Spreadsheet. Best Buy Trusted the People. Only 1 Survived Strategy July 28, 2026 0 145 FacebookXPinterestWhatsApp Companies racing to replace people with AI may be repeating the same mistake that destroyed Circuit City. Former Best Buy CEO Hubert Joly explains why. FacebookXPinterestWhatsApp Cody Previous articleDavid Burstyn’s Winston pays $18M for waterfront Bay Harbor Islands lotNext articleI Dropped Out of College at 19 to Build a $3 Billion Business Helping Independent Brands Compete With Amazon Prime RELATED ARTICLES Strategy Chip and Joanna Gaines Are Taking On Their Biggest Fixer Yet. She Says It ‘Just Feels Heavier’ Strategy AI Benchmark Scores Don’t Tell the Whole Story. Here’s What You Need to Look For. Strategy How tech gadgets designed with professional athletes in mind could improve longevity for the rest of us Strategy AI stocks slip and global markets retreat as oil hits 5-month high Must Read Chip and Joanna Gaines Are Taking On Their Biggest Fixer Yet. She Says It ‘Just Feels Heavier’ Strategy Zoom’s next act: From video company to AI data platform Tech Report: OpenAI closing on $30B ‘bridge’ funding round to tide it over before IPO Tech Google Cloud introduces Agent Compute Engine to host AI agents Tech AI Benchmark Scores Don’t Tell the Whole Story. Here’s What You Need to Look For. Strategy